Frequently Asked Questions
Everything you need to know about our premium home and garden essentials.
How do you calculate shipping costs for bulk orders?
Shipping is calculated at checkout based on weight and destination. For orders over 500lbs, please contact our logistics team for a custom freight quote to ensure the best rates.
What is your return policy on organic materials?
Due to the nature of organic matter, we accept returns within 14 days of delivery only if the packaging remains sealed and the product has been stored in a dry, cool environment.
Are your products safe for pets and children?
Yes, all of our home and garden mixtures are 100% organic and free from synthetic chemicals, making them perfectly safe for households with pets and young children.
How long will it take for my order to arrive?
Standard ground shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer wholesale pricing for professional landscapers?
We do! Professional contractors and retailers can apply for a trade account via our 'Pro Portal' to access tiered pricing and tax-exempt purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.